CRM Software Selection

   You might hear that a Request for Proposal is a waste of time, that a knowledgeable vendor will answer questions such as - What should a new CRM system do? Should legacy systems be integrated or replaced? Not true at all!! How could a vendor answer these questions without first having spent a good deal of time examining your operations? And if they did, how do you know their suggestions aren't biased to their own offerings? A request-for-proposal puts you in control of your own destiny, due to the good project planning made possible with a detailed RFP! And if you feel there is not enough time, or need assistance, there are reliable rfp software tools that make it easier!

Clearly defining the boundaries of a new customer relationship managment (CRM) system, and exactly where and how it will integrate with other systems, procedures, and departments is known as establishing the "project domain" of a new system project. Having this up-front will help you select the system best for your immediate and long-term needs, manage the entire project more effectively. Establishing the correct Project Domain is one of the most important benefits of preparing a request for proposal (RFP)!